Support

Start with your organization administrator for account invitations, roles and project access. For product issues, use email support.

Include the screen, what you expected, what happened, and the time. A request identifier from the response headers can help trace a failure. Do not include passwords, authentication tokens, or confidential file contents.

TechnologyCentralLLC provides support Monday–Friday, 9 a.m.–5 p.m. Central Time. A guaranteed response time, 24/7 phone service, and a dedicated account manager are not included by default.

Billing and recovery

Owners and administrators manage subscriptions through Billing. An inactive workspace retains read access, while new operational writes require restored access. Keep exported copies in approved company storage.